Balmoral Physiotherapy Limited Website Privacy Notice

Data Collection and Confidentiality

Website and social media

Our website does not contain cookies and we do not carry out any tracking which could be used for any marketing or targeted advertising.

If you interact with us on Facebook or Twitter, here are the links to their privacy policies:
Facebook: https://www.facebook.com/full_data_use_policy
Twitter: https://twitter.com/en/privacy

We have taken all reasonable steps to protect your privacy and confidentiality when using our contact form and we will not use your email for any other purpose.

We do not carry out targeted marketing practices.

Visiting our clinic

Balmoral Physiotherapy Limited holds personal information about individuals in order to provide healthcare services and manage its business.

Healthcare professionals have a legal obligation to hold personal information in order to provide appropriate safe and effective care.

Personal information may include:  Name, address, date of birth and contact details.  We will also ask for information about current and past medical history, lifestyle and occupation.

Information may be written or stored electronically.  We may need to share this information with other healthcare professionals or relevant insurers for the purposes of providing treatment reports or onward referral.  This will always be discussed with the individual.

We may use personal information to gain feedback in order to maintain and improve the standards of our service.

Clinical records are securely stored in line with current legislation and electronic information may be kept indefinitely.

Individuals have the right to access their personal information and to ensure that it is accurate.

We take privacy very seriously and will take all appropriate and reasonable measures to ensure confidentiality and security of all personal information.

We regularly review our privacy notice and update any changes.

For further information ask for our full privacy notice.

Contact us:                  

Balmoral Physiotherapy Limited,
23 Station Road, South Gosforth, Newcastle Upon Tyne, NE3 1QD. 
Tel:  0191 284 0087.  Email:  physio@balmoralphysio.co.uk